REFUND POLICY
A LEGAL DISCLAIMER
---
**Refund Policy**
Last Updated:2023
**1. Refund Eligibility:**
We want you to be completely satisfied with your purchase from www.tkcim.org. If you are not entirely satisfied with your purchase, we're here to help.
**2. Returns:**
- To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
- Your item needs to have the receipt or proof of purchase.
**3. Refund Process:**
- To initiate a refund, please contact our customer support team at tkcim.org@gmail.com within , typically within 10 days from the date of purchase.
- Our team will guide you through the refund process, which may include providing details of your purchase and the reason for your refund request.
- Once your refund request is received and approved, we will process the refund to the original method of payment within 10 business days.
**4. Shipping Costs:**
- Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
- We do not refund the original shipping and handling fees on your order.
**5. Non-Refundable Items:**
- Certain items are not eligible for refunds, including but not limited to any.
- Gift cards and downloadable software products are also non-refundable.
**6. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund for the damaged or defective item, including any applicable shipping fees.
**7. Contact:**
If you have any questions or need assistance regarding our Refund Policy, please contact us.
---